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New Tenancy Agreement Feedback eForm
  * denotes a mandatory field
About You...
Secure Tenant:
Introductory Tenant:
Non Tenant:
Agency / Partner:
Gender:
Age Range:
Ethnicity:
How long have you been a tenant:
Are you registered as disabled:
Do you have any Learning / Mental Health issues:
Current Agreement and Handbook...
* Are you aware of the tenant’s handbook:
Are your rights and responsibilities easy to understand in your:
* Tenancy Agreement:
* Tenancy Handbook:
If "No" please explain why:
* Would you feel confident to use your tenancy agreement to clarify a query:
If "No" please explain why:
* Would you feel confident to use your tenancy handbook to clarify a query:
If "No" please explain why:
Proposed Agreement and Handbook...
* Do you find the new tenancy agreement easy to read and understand:
If "No", what difficulties do you have:
* Do you find the new customer handbook easy to read and understand:
If "No", what difficulties do you have:
* Can you easily identify the specific information you require:
If "No", what difficulties do you have:
* Do you think it would be a good idea to use pictorial aids:
If "No", what difficulties do you have:
Do you have any suggestions as to how we can make either document more user friendly: